With a traditional PBX when dialing an extension the name is displayed on the phone. With Asterisk 1.4 and 1.6.x the name is not displayed even though phones, like the Polycom SoundPoint series, have support for it with the Remote-Party-ID SIP header. Read more…
In Asterisk 1.6, FreePBX, and Exchange UM I mentioned how to setup an extension to transfer a caller to voicemail. Let’s take this one step further and add a soft key on the Polycom. Instead of having to dial ##407ext, you will be able to press the Xfer VM button and it will prompt for the extension. Read more…
They are two methods of setting up BLF on Polycom phones. The first gives you idle or inuse status only. A ringing phone will show up with a solid inuse light. The good thing about this method is users can create BLF for extensions themselves. If this is all you need start by enabling the presence feature in the phone provisioning file. Read more…